The location is great and the rooms have comfortable layouts with nice kitchenettes, perfect for a family gathering. However, the cleanliness leaves much to be desired, and the lack of consistent housekeeping during our stay was disappointing. Breakfast was enjoyable and the staff were friendly.

a mixed bag, spacious rooms but cleanliness varies significantly and breakfast options can disappoint

Clean, spacious rooms. great breakfast options.

do recommend for a quick layover

Comfortable beds, decent amenities, including free Wi-Fi and a fitness center, made my stay enjoyable while I appreciated the convenient location near key attractions for exploring the city during my layover.

None

We had a lovely trip to the Baseball Grounds of Jacksonville, just a short drive away. The kids loved the spacious room, especially having two double beds for everyone to rest comfortably, including our grandchild.

My kids wished there were more family-friendly activities available at the hotel.

My stay was great! The room layout was fantastic with clean and comfortable beds. Breakfast was nicely presented in a beautiful dining area, making mornings enjoyable.

The room's spacious layout and charming fireplace created a comforting ambiance, making it an inviting retreat after a long drive. The kitchenette was also a delightful surprise, allowing for convenience during my stay.

More thorough housekeeping services would be beneficial.

The room was roomy with a nice kitchen. 🌟 However, the check-in time of 11:30 PM was frustrating. Overall, a decent experience!

Spacious, spacious, spacious

I loved how roomy my One-Bedroom King Suite was, giving plenty of space to spread out and relax. The kitchenette was stocked with everything I needed to cook my own meals Plus, the cozy wood-burning fireplace added such a nice vibe for a relaxing night in!

Totally recommend! 🥰🏡

Yo, the burgers at Gator's Dockside blew my mind—juicy and packed with flavor! Plus, the spacious layout in the One-bedroom King Suite was a sweet touch, perfect for chilling after a day of exploring. I also dug the kitchenette. it really helped level up my snack game.

A dash of TLC on the housekeeping could work wonders too.

My stay exceeded my expectations from previous trips to jacksonville. The room was spacious with a well-equipped kitchenette Staff were responsive and helpful during my time there.

elevator had maintenance issues

This place was a prime choice for a short stay in Jacksonville with reasonable value. The front office was responsive when I needed extra towels. Be prepared to handle some cleaning yourself during your stay.

My stay at Hawthorn was pleasant and exceeded my expectations considering the previous reviews I had read. The room was spacious with a comfortable layout that included a well-equipped kitchenette. The staff was professional and responsive, quickly addressing any requests I had during my stay, and the overall ambiance of the hotel was welcoming.

Some areas showed signs of wear and tear.

This place suits me perfectly with free Wi-Fi, a fitness center, and a great continental breakfast. The staff once helped me find my way to a meeting, which I appreciated. I highly recommend it. I'm coming back for a new year!